Here you can find out the measures and actions due to Covid19

At the moment (open again from January 29th) until March 2021, only people may be accommodated which can prove the following reasons:

• for the purpose of looking after and providing assistance to people in need of support,
• for professional reasons that cannot be postponed, for training purposes of legally recognized institutions, to satisfy an urgent need for housing,
• by spa guests and accompanying persons in a spa facility,
• by pupils for the purpose of going to school and students for study purposes (boarding schools, apprentice dormitories and student residences).

General information during the lockdown period until March 2021

• all leisure facilities in the hotel will be closed (bar, wellness facilities, public hotel areas)
• Breakfast is served in your room from 6:30 a.m.
• Masks are required in the hotel.Please use an FFP2 mask
• Please only stay in the hotel's public areas as long as necessary
• For delivery service we provide cutlery and plates free of charge in the lobby
• The hotelbar and evening restaurant remain closed

GENERAL CHANGES DUE TO COVID19

• Our restaurant remains closed
• The direct booking benefit can be redeemed in our partner restaurant Ottoburg (www.ottoburg.at) in the old town (200m from the hotel)
• The pool has to be closed until end of March, the Panorama Wellness area will have longer openeing hours instead, if wellness areas are allowed to open officially!

PREVENTIVE MEASURES RECEPTION AREA

• Hand disinfection dispenser at the entrance with a request for hand disinfection every time you enter the hotel
• Safety glasses between guest and employee at the reception
• Employees wash their hands and have the option of hand disinfection at the workplace
• Ballpoint pens for guest sheets are taken directly from the packaging and are not used twice (guest gift)
• Information on compliance with the hygiene rules (distance, sneezing and cigarette label, hand washing) in several places in the building
• Notes on the limitations of people in the elevators
• Key cards are disinfected before they are issued
• With card terminals, the keyboard is disinfected before use by the guest

 

PREVENTIVE MEASURES ROOM

• No bedspreads in the room
• Notes on hand hygiene
• Provision of hand disinfectant in the room
• Use of disinfectant cleaning agents

PREVENTIVE MEASURES CATERING AREA

• Closed buffet-style products are used where possible
• Tablecloths are exchanged completely after every guest
• No cruet: salt, pepper, sugar in small packages
• Tables without a tablecloth are disinfected when guests change
• Free room service for beverage consumption in the room
• No seating at the bar
• Employees wash their hands regularly and have the option of hand disinfection at the workplace
• Hand disinfektion mandatory when enterin the buffet

PREVENTIVE MEASURES WELLNESS / SPA

• Continued compliance with the bath hygiene ordinance
• Notes on the limitation of people in the cabins
• Reduction of the couches to ensure the minimum distance of 1m
• Use of disposable cups with the beverages
• Possibility of (hand) disinfection when removing drinks

 

PREVENTIVE MEASURES SEMINARS

• Events are permitted
• Notes on compliance with the measures in the room
• Disinfection of the seminar tables before each event
• More information about seminars in times of Covid19 directly from us

 

We ask you to comply with the rules in our house in your own interest. Let us pay attention to our society together! We are at your disposal for any questions.

Thank you very much and we look forward to your visit

Your Innsbruck **** team